Data protection laws are set to changed in the UK and Europe in 2018. This means that we need to inform all our website customers about the information we gain from their visits to Parkminster.co.uk and collect from their shopping experience.
We also need permission to keep sending our customers news and updates about the great offers and products that are available from Parkminster Products and this is acknowledged through their acceptance to 'recieve marketing' in the final parts of the checkout process.
Here's how we handle your data ....
Information We Collect
Parkminster Products recognise that the consumer marketing information we maintain must be used responsibly, in beneficial ways and with respect to individual choice.
As a low tech family business we do not collect lots of data about your relationship with Parkminster but we do collect cookies for customer visits to our website and names, telephone numbers, email addresses and physical addresses in order to be able to deliver the orders we receive. This data is stored digitally and is only accessible by our staff for order delivery purposes.
In order to process payments via our website your credit or debit card details will be submitted to a payment processing service. This may be Paypal or another reputable payment processor. We do not store your card details on our system internally and our payment processors comply with all laws both national and international regarding data storage.
Use of Your Information
All information collected by us is done so for order processing and for promotional
reasons and all promotional material sent from us will provide customers with notice of their ability to opt-out of Parkminster Product's promotional activities.
We will always honour our customers’ requests not to receive e-mail, mail, telephone or other solicitations from Parkminster Products
GDPR (General data protection regulation) Updates
General data protection regulation is a legal framework that sets out the guidelines for the collection and processing of data information of individuals within the EU. The framework comes into action on the 25th May 2018.
Information that we collect
We need to ask for and store your personal information for the legitimate intent to fulfil our obligation of sending you communication about your transactions on our website. Your information is retained in our system until you ask for its deletion, or, we find it irrelevant for the purpose of this application. We collect information to provide better services to our users. For example; many of our services require personal information, such as your name, email address or telephone number to store with your account. For more information about how you can access, manage or delete information associated with your account, contact us via email or telephone (01403 713778).
How we use information that we collect
We use the information we collect from our services to provide, maintain, protect and improve them, and to ensure you are getting the best from us. We may use your data to contact you with new products and offers we provide, however there is always the option to opt-out by contacting us. We do not share or sell any of the information with unrelated third parties and we will ask for your consent before using your information for any other purpose. Following is a list of purpose for which your personal information will be used:
- We will send you information about your orders and deliveries
- We will send you information on our products, discounts and promotions.
If at any time you change your mind you can easily unsubscribe from our list. Our emails will always include an unsubscribe option.
Who has access to your information?
Third-Party Service Providers Acting on Our Behalf:
In order to fulfill tasks and provide services to you on our behalf, such as processing payments, shipping, and sending email confirmations, we may share your information with carefully selected third-party service providers, agents, subcontractors, and affiliated organizations. However, we will only disclose the necessary personal information required to deliver the service, and we have established contractual agreements that mandate these providers to maintain the security of your information and refrain from using it for their own direct marketing purposes. Please rest assured that we will not share your information with any third parties outside of Parkminster Products for their independent direct marketing endeavors, unless you have explicitly requested us to do so or if we are legally obligated to disclose it, such as in response to a court order or for the purpose of preventing fraud or other criminal activities.
When making a purchase through our secure online payment gateway, your transaction is processed by a trusted third-party payment processor specialized in secure online capture and processing of credit/debit card transactions. If you have any inquiries regarding secure transactions, please feel free to contact us.
Reporting Security Issues
The Parkminster team takes information security seriously. We use industry standard hosting platforms for all our web and payment platforms and those services comply with the latest rules and regulations regarding data security. However, we do appreciate your efforts to responsibly disclose your findings and will make every effort to acknowledge your contributions.
To report a security issue, email firstname.lastname@example.org and include the words “DATA SECURITY” in the subject line.
The Parkminster team will send a response indicating the next steps in handling your report. After the initial reply to your report, the security team will keep you informed of the progress towards a fix and full announcement and may ask for additional information or guidance.
You can also report a website error through email@example.com please include the URL of the page you were on with detail description of your actions to help us reproduce the issue.